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AIUpdated Yesterday

AI agents barely register in orders and bookings.

The promise is that AI agents will handle everyday errands: ordering food, booking travel, shopping. But the numbers executives shared suggest that habit has barely taken hold. Airbnb CEO Brian Chesky said bookings through Meta’s Muse and Instinct agents were “very, very low.” DoorDash CEO Tony Xu said personal AI assistants had brought in “maybe several hundred orders in total.” Booking Holdings CEO Glenn Fogel said adoption of broad-use personal agents may be much slower than expected. Bloomberg points to a lack of trust and a sense that the tools aren’t useful enough as reasons consumers are slow to adopt them.

2 publishers2 reports

Coverage started Yesterday

Key Actors

  • Airbnb
  • Amazon
  • Brian Chesky
  • DoorDash
  • Meta Platforms

Coverage

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