Saudi marketUpdated Yesterday

Hajj conference reports 93% satisfaction and shorter entry procedures

Okaz reported remarks at the sixth Hajj Conference and Exhibition in Jeddah by Deputy Hajj and Umrah Minister Dr. Abdul Fattah Mashat. He said pilgrim satisfaction reached 93%, exceeding the 90% target for two consecutive years. Mashat also said the advance-preparedness project reduced entry-procedure time to about 15 minutes, from a previous range of two to four hours. Twenty projects qualified through the Future of Hajj Innovations Camp, including work on pilgrim experience and smart operations. The chief executive of the General Authority for the Care of the Affairs of the Grand Mosque and the Prophet’s Mosque, Ghazi Al-Shahrani, described the authority’s direction to use AI, the Internet of Things and big data in operating the Two Holy Mosques’ facilities and supporting proactive management at peak times.

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