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Software and devUpdated 1h ago

Japanese workplaces turn to phone, fax and paper during outage

When Microsoft services went down in Japan, some offices and companies switched channels to keep communicating. Mie Prefecture’s government, where all 7,500 staff rely on Outlook, asked residents to contact it by phone or fax instead. Chubu Electric Power and Brother Industries moved external communications from email to calls. Central-government communications were disrupted too, and staff reportedly used paper copies and phone calls to keep work moving. TechPowerUp, citing The Japan Times, reported these as workarounds during the outage.

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Key Actors

  • Microsoft
  • Microsoft 365
  • Microsoft Outlook

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